Customer Feedback

Your trip date *

How would you rate your experience? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Overall, how would you rate your experience of travelling with us?

How can we improve? *

We're sorry you did not have a good experience. Please let us know how we can do better.

How satisfied were you with *

	Very Poor	Poor	Satisfactory	Good	Excellent
Booking process	Very PoorBooking process Very Poor	PoorBooking process Poor	SatisfactoryBooking process Satisfactory	GoodBooking process Good	ExcellentBooking process Excellent
Pre trip communication	Very PoorPre trip communication Very Poor	PoorPre trip communication Poor	SatisfactoryPre trip communication Satisfactory	GoodPre trip communication Good	ExcellentPre trip communication Excellent
The boarding process	Very PoorThe boarding process Very Poor	PoorThe boarding process Poor	SatisfactoryThe boarding process Satisfactory	GoodThe boarding process Good	ExcellentThe boarding process Excellent
Facilities onboard The Hargreaves	Very PoorFacilities onboard The Hargreaves Very Poor	PoorFacilities onboard The Hargreaves Poor	SatisfactoryFacilities onboard The Hargreaves Satisfactory	GoodFacilities onboard The Hargreaves Good	ExcellentFacilities onboard The Hargreaves Excellent
Comfort onboard	Very PoorComfort onboard Very Poor	PoorComfort onboard Poor	SatisfactoryComfort onboard Satisfactory	GoodComfort onboard Good	ExcellentComfort onboard Excellent
Cleanliness	Very PoorCleanliness Very Poor	PoorCleanliness Poor	SatisfactoryCleanliness Satisfactory	GoodCleanliness Good	ExcellentCleanliness Excellent
Captain and crew	Very PoorCaptain and crew Very Poor	PoorCaptain and crew Poor	SatisfactoryCaptain and crew Satisfactory	GoodCaptain and crew Good	ExcellentCaptain and crew Excellent
Our narrowboat, equipment & facilities	Very PoorOur narrowboat, equipment & facilities Very Poor	PoorOur narrowboat, equipment & facilities Poor	SatisfactoryOur narrowboat, equipment & facilities Satisfactory	GoodOur narrowboat, equipment & facilities Good	ExcellentOur narrowboat, equipment & facilities Excellent

Did you receive safety information at the beginning of your trip? *

Were you offered refreshments whilst onboard? *

Have you travelled with The Hargreaves Narrowboat previously? *

How did this trip compare with previous experiences? *

Much worse
A little worse
The same
A Little improved
Greatly Improved

Please explain briefly how your experience changed *

Would you recommend a trip on The Hargreaves Narrowboat? *

Please explain briefly why not *

Can we contact you, if needed about this feedback? *

Email Address

We will only contact you if the review you have left was below your expectations. Thanks